Just glad this document isn’t important, or time sensitive, or anything

Yes, it’s anecdotal, but this sort of thing happens all the time in Google’s “products” (remember my good friend’s admonition: “If you aren’t paying for the product, you are the product”):

Yes, Microsoft Word can crash too, and isn’t perfect. It’s not a matter of perfect; it’s a matter of good enough vs. not good enough. Google Docs is not good enough, yet. I believe it will continue to evolve and improve, and may one day be good enough. But not as a replacement for the way we do documents today. Not yet.